Support Center

Get help, resources, and tools to run your POS smoothly.

Implementation Support

Start Strong with Expert Setup Assistance.
We’re here to ensure your Delfin POS runs smoothly from Day One. Our team provides hands-on support during your initial setup from hardware configuration to software personalization..

🔧 What We Offer:
✅ Printer, Scanner, & Display Setup We help you connect and configure essential hardware for smooth day-to-day operations..
✅ Software Configuration Get your POS tailored to your specific business needs — item categories, billing flow, taxes, and more..
✅ Single or Multi-Terminal Setup Whether you're using one terminal or managing multiple points of sale, we’ll guide you through the ideal configuration.

Training Services

Learn Faster. Operate Smarter. While Delfin POS includes free user manuals and training videos for all users, we understand that some businesses prefer a more personalized approach to learning especially when time is money. That’s why we offer dedicated one-on-one training services, both remotely and on-site, tailored to your business operations.

📘 What You Get:
✅ Hands-on system walkthrough
✅ Training for billing, inventory, reporting, tax compliance & more
✅ Customized sessions based on your industry
✅ Staff orientation and workflow alignment

Premium Phone Support

Priority Help, Just a Call Away While we provide FREE email support to all our users, we understand that urgent issues require instant attention. For businesses that demand real-time solutions, we offer a Premium Phone & WhatsApp Support Plan.

🔧 What’s Included:
✅Direct phone support for urgent issues
✅ WhatsApp support for quick troubleshooting
✅ Faster response time than standard support
✅Available during extended business hours

Customization Service

Tailor Delfin POS to Fit Your Business We understand that every business is unique — and sometimes, you need more than standard features. Whether it's an additional report, a new workflow, or an integration with another platform, we're here to help.

🛠️ What We Offer:
✅Custom fields, reports, or dashboards
✅UI/UX changes for better usability
✅Industry-specific modules
✅API integrations with 3rd-party platforms
✅Workflow automation & controls

💬 Live Support & Chat Access

Get in touch with our support team via WhatsApp or chat.
Quick help for technical or setup issues.

CONTACT SUPPORT
Shopping Basket